Terms of Service

These Terms of Service govern your use of the Next Level Learning website and related educational services. By creating an account, booking a free first grind, purchasing a plan, or otherwise using our services, you agree to these terms.

If you are using the service on behalf of a student under 18, you confirm that you are their parent, guardian, or otherwise authorised to do so.

Next Level Learning provides tutoring and academic support in Maths and Science, including live lessons, direct messaging, anonymous group questions, lesson preparation, pre-first lesson assessments, progress tracking, and question banks, online and in-person in Blessington, Co. Wicklow.

We may update, add, or remove features over time. We will try to give reasonable notice of material changes that affect how you use the platform.

You are responsible for keeping your login details secure and for activity under your account. You must provide accurate information when registering and keep it up to date.

We may approve, suspend, or decline accounts to protect students, tutors, and the integrity of the service. Tutor and student access is limited to the roles and permissions assigned to each account.

Pricing, plans, and offers are described on our website and may change from time to time. Fees are due as stated at checkout or in your agreed plan.

Unless otherwise stated in writing, payments are for educational services and platform access as described at the time of purchase. Refund and cancellation terms for paid plans will be communicated at purchase or in separate agreement where applicable.

You agree not to:

• Misuse the platform, attempt unauthorised access, or interfere with other users.
• Submit unlawful, harassing, or inappropriate content.
• Share account access with others who are not authorised to use it.
• Copy, scrape, or redistribute tutor materials or question bank content except for personal study as intended.
• Misrepresent your identity or relationship to a student account.

When you submit questions, lesson preparation, or other content, you grant us permission to use that content to provide tutoring, store records, and, only where you have opted in, publish anonymised questions and answers in group or community question banks.

You remain responsible for the content you submit. Do not upload material you do not have the right to share.

The Next Level Learning brand, website, teaching materials, and platform content are owned by us or our licensors. You may not reproduce or exploit them commercially without our written permission.

Student work and questions remain yours, subject to the limited licence needed for us to deliver the service.

We work to help students improve understanding, confidence, and exam readiness, but we do not guarantee specific grades or exam results. Educational progress depends on many factors, including student effort and circumstances outside our control.

We aim to keep the platform available, but uninterrupted access is not guaranteed. Maintenance, outages, or issues with third-party providers may occasionally affect service.

Links to third-party sites or tools (such as WhatsApp) are provided for convenience. Their use is subject to those providers' own terms and policies.

To the fullest extent permitted by law, Next Level Learning is not liable for indirect, incidental, or consequential losses arising from use of the service. Our total liability for any claim relating to the services is limited to the amount you paid us for those services in the twelve months before the claim, except where liability cannot be limited under applicable law.

You may stop using the service at any time. We may suspend or terminate access if these terms are breached or if needed to protect users or the service. Provisions that by nature should survive termination will continue to apply.

These terms are governed by the laws of Ireland. Disputes shall be subject to the exclusive jurisdiction of the Irish courts, without prejudice to mandatory consumer rights under applicable law.

Questions about these terms can be sent through our contact page at /contact.